Contact Batesville Water Restoration

What should you do first when water gets into your house in Batesville?

Before the crew gets there, your job is to keep people safe and keep the water from spreading, and the list below shows what's worth doing on your own.

• Unplug nearby electronics only if the outlet and the floor around it are dry, and leave anything sitting in water where it is until the power is off.
• Find the main shutoff before you do anything else with the water, since closing it stops a supply line leak in a minute or two.
• If the water came up through a floor drain or a toilet, treat it as sewage and stop running water anywhere in the house so you don't add to the backup.
• A full sump pit with a quiet pump usually means a power problem or a stuck float. Check the outlet and the breaker only if the floor around the pit is dry.
• If the water is rising from outside, don't try to hold it back with towels. Move what you can to higher ground, and call when it's safe to talk.
• Take rugs and anything stored on the floor out of the wet area, and keep the interior doors open so air can move.
• The EPA's mold guide puts the drying window at 24 to 48 hours for water damaged areas and items, so the sooner the crew can start, the better your odds of keeping mold out.
• The Indiana Department of Insurance advises against permanent repairs before the insurance company's inspection, so stick to steps that stop the water and protect your things.

What will we ask when you call about water damage in Batesville?

Our team asks the same short set of questions on every call, because the answers decide which equipment goes on the truck.

• Whether you were able to close the main valve.
• If any of it came up through a toilet or floor drain, since that changes how the crew handles it.
• Whether water is under the house in the crawl space as well as inside.
• Whether this happened overnight or in the last hour.
• About how old the house is. A lot of homes in Batesville date from the 1970s, and older plumbing changes what the crew checks first.
• Whether you've called your insurance company yet, and either answer is fine.
• Whether you were able to reach the breaker panel.

Answer what you can, and the crew will fill in the rest during the first visit.

What happens when the crew gets to your Batesville home?

The crew starts by finding the source and making sure it's stopped, and they check that the power in the wet area is safe before any equipment goes in.

Next they map the wet area with moisture meters, because water travels under flooring and behind baseboards farther than it looks. Our crew takes the damage photos as they go and puts them into a photo report.

Our water restoration manager is IICRC certified. The IICRC publishes the S500 standard for water damage restoration and the S520 standard for mold remediation.

The crew goes over the findings with you before anything is torn out, and the choice of whether to involve your insurance company is yours.

If the water came from a drain, the crew treats it as contaminated, which means cleaning the area and removing materials that can't be cleaned.

After extraction, drying equipment runs until the moisture readings say the job is done, with the crew checking in between.

What should the crew know about homes in Batesville?

Batesville homes from the 1970s tend to have copper supply lines, and leaks often start at fittings or appliance connections. You'll see Cape Cod and ranch homes across Batesville. Homes here sit on full basements and crawl spaces, and each one takes on water a little differently. Cast iron drain lines in older houses corrode or let roots in over time, which can lead to backups. If you live close to Laughery Creek and Bischoff Reservoir, high water can find its way in through foundation walls or window wells. If you're not sure about any of it, the crew will check when they arrive.

Which areas around Batesville can call this number?

Homeowners in these parts of Batesville use this page:

• Central Batesville Historic District · most with basements
• Boehringer Street Corridor · homes from the 1860s to 1870s, most with basements
• Hillindale · much of it from the 1970s to 1990s, basements are common
• Hillcrest Estates · built mostly in the 1980s to 2000s, many with finished basements
• Arbor Lake Subdivision · homes from the 1990s to 2000s, most with basements
• East Broadway Corridor · basements are common

We also take calls from nearby Brookville and Greensburg. For addresses near the edge of the service area, call and the team will check whether a crew can get there. For details on the work itself, see our page on water damage restoration and basement flooding.

What do Batesville homeowners ask before they call?